Feedback from previous guests about their experience.
38%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
6.6
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 9 reviews
7.6
7.6/10 based on 187 reviews
H.
United States,
January
2025
5.0/10
This place is more of a bungalow than a hotel, and while it has its charm, the experience fell short in many areas. The rooms weren’t cleaned properly and service was lacking, which made my stay quite uncomfortable. The breakfast was disappointing and overall, I wouldn’t say it was worth the price I paid.
Rooms
5.0
The rooms were not prepared before my arrival and the bed linen was unclean. I would rate the room experience a 4/10.
Service
5.0
Service was subpar; the staff seemed untrained and it took a while for them to respond to requests like extra beds and toiletries. I would rate the service a 3/10.
Location
7.0
The property is in a nice locality, which was one of the redeeming qualities. I rate the location a 7/10.
Dining
5.0
Dining was a letdown; the breakfast was poorly made and not appetizing at all. I rate the dining experience a 2/10.
Facilities
5.0
Facilities were lacking; the air conditioning struggled with power cuts and there were issues with hot water. I rate the facilities a 4/10.
David
United Kingdom,
December
2024
5.0/10
The Residency Inn presents itself as a charming property but falls short in delivering the expected hotel experience. The ambience is pleasant, giving a homely feel, yet the cleanliness and service leave much to be desired. While the cooperative staff attempts to help, the lack of proper training shows through, making the overall experience just okay. If you're looking for a short stay without high expectations, it might do, but don't expect luxuries.
Rooms
5.0
The rooms had a homely feel but were not clean upon arrival, with dirty towels and unmade beds.
Service
5.0
Though the staff was cooperative, their lack of training affected the overall service quality.
Location
7.0
The location of the property is nice, contributing to its charm as a bungalow, but it isn't ideal for hotel standard.
Dining
5.0
The dining options were limited and the food quality was poor; I found the parathas too salty.
Facilities
5.0
The facilities are minimal and in need of better maintenance; the lack of daily cleaning is a downside.
Naomi
United Kingdom,
November
2024
5.0/10
My stay at this property was quite disappointing. It’s basically a bungalow posing as a hotel. The overall cleanliness and service left much to be desired. While the AC worked well, the frequent power cuts really hindered our comfort, and the food was below average. Unfortunately, I can't recommend it for the price paid.
Rooms
5.0
The rooms felt neglected and were not properly cleaned upon arrival. The bedding was not fresh, which was a letdown.
Service
5.0
I found the staff to be cooperative, but they lacked proper training and the service was painfully slow.
Location
6.0
The bungalow is located in a pleasant area, but being away from the actual hotel experience was disheartening.
Dining
5.0
The breakfast was quite disappointing, especially the overly salty parathas, making the dining experience underwhelming.
Facilities
5.0
The amenities were lacking; there was no hot water available and the Wi-Fi was not consistent at all.
Justin
United Kingdom,
October
2024
5.0/10
This place felt more like a bungalow than a hotel, located in a nice area but lacking in basic amenities. I experienced issues like unclean linens and poor service, which made my stay uncomfortable. The breakfast was not enjoyable either. Given the quality, it's definitely not worth the price I paid.
Rooms
5.0
The rooms were not adequately prepared upon arrival, and the bed linens were unclean.
Service
5.0
Service was slow and inexperienced; they didn’t seem trained in hospitality.
Location
7.0
The location is quite nice and the property looks charming from the outside.
Dining
5.0
Breakfast was disappointing with limited options and poorly seasoned food.
Facilities
5.0
Facilities were lacking basic amenities like hot water and the Wi-Fi was unreliable.
Juliet
United Kingdom,
October
2024
5.0/10
My stay at the Residency Inn was somewhat underwhelming. The property itself is appealing, but the experience felt more like visiting a friend's bungalow than staying in a hotel. While the staff was cooperative, they seemed inexperienced, and the overall cleanliness and amenities left much to be desired. The limited vegetarian menu and lackluster breakfast options were also significant drawbacks.
Rooms
5.0
The rooms were charming but definitely not well-prepared. They seemed unclean, and I had to ask for cleaning services.
Service
5.0
The service was slow, and staff were untrained. I faced delays in getting extra bedding and the basic amenities I expected.
Location
7.0
The location is nice, situated in a pleasant area, which is a plus for short stays.
Dining
5.0
I found the dining experience quite disappointing, especially with salty breakfast options and limited choices.
Facilities
5.0
Facilities were basic and not well-maintained, especially given the problems with air conditioning and hot water availability.
Stephen
United States,
October
2024
5.0/10
My stay at this place was quite disappointing. It's more of a bungalow than a hotel, with limited amenities and poor service. While the property has a charming appearance and the AC worked well, the lack of basic necessities like hot water and clean bedding overshadowed the positives. Additionally, the dining experience was subpar, making it hard to justify the price paid.
Rooms
5.0
The rooms were not properly prepared before arrival, and the bedding was unclean. I couldn't get a good night's sleep because of the small blanket provided.
Service
5.0
Service was lacking, with staff untrained in hospitality. It took a long time to get extra bedding and the overall responsiveness was poor.
Location
7.0
The property is located in a nice area, which is a plus, but it's overshadowed by the overall experience.
Dining
5.0
Breakfast options were limited and not very tasty. The aloo parathas were overly salty, and the quality of drinking water served was concerning.
Facilities
5.0
The facilities are lacking, especially with issues like constant power cuts affecting the air conditioning and no hot water available.
Sam
United States,
October
2024
5.0/10
Overall, staying at this bungalow was quite disappointing. On the plus side, the AC worked well and the property had a decent charm. Unfortunately, the lack of proper service, unclean rooms, and dreadful breakfast options overshadowed those positives. It's hard to justify the price when the experience was lacking in many areas.
Rooms
5.0
The rooms were not well-prepared for our arrival, and the bed linens were not clean. Despite being a charming property, I found the overall upkeep lacking.
Service
5.0
The staff was untrained and slow to respond; it took them two hours to bring a foldable bed. They seemed cooperative but lacked the necessary hospitality skills.
Location
6.0
The bungalow is located in a decent neighborhood, but considering everything else, it wasn't enough to make the stay worthwhile.
Dining
5.0
Breakfast was a letdown; the aloo parathas were overly salty, and I couldn't even get a simple cup of tea. The dining choices were really limited.
Facilities
5.0
Hot water was a major issue even though they had a geyser installed. The WiFi was spotty at best, and there were frequent power cuts affecting the comfort.
Anita
United States,
September
2024
5.0/10
The accommodation is essentially a bungalow rather than a hotel. While it has a charming feel and decent air conditioning, the overall experience was quite disappointing. The staff seemed untrained, leading to poor service and unclean rooms. Breakfast was subpar, and various basic amenities like hot water and proper bedding were lacking. Given the price, it's not really worth it.
Rooms
5.0
The rooms were not well-prepared and lacked cleanliness. Bedding was inadequate, and we struggled with uncomfortable blankets.
Service
5.0
The service was slow and unorganized. Staff took two hours to bring a foldable bed, and daily cleaning seemed to rely on requests.
Location
6.0
The property is in a nice locality, but it doesn't truly feel like a hotel experience.
Dining
5.0
Breakfast was disappointing, with limited vegetarian options that were poorly prepared. Drinking water was also an issue.
Facilities
5.0
The facilities were lacking, with no hot water available despite having a geyser and frequent power cuts affecting the inverter.
Scarlett
United Kingdom,
August
2024
5.0/10
This place feels more like a government bungalow than a hotel, which might explain the lack of basic hotel services. The rooms aren't cleaned regularly, and the facilities leave much to be desired, especially for the price. However, the location is decent and the property has some charm, but overall it’s not worth the money I spent.
Rooms
5.0
The rooms were unclean and not prepared before my arrival. I was disappointed with the state of the bedding.
Service
5.0
Service was slow; it took two hours to get an extra bed and the staff seemed to be inexperienced in hospitality.
Location
6.0
The location is okay, situated in a nice locality, but it doesn't make up for the other issues.
Dining
5.0
Breakfast was poor, with extremely salty food and limited options; I wouldn't recommend it.
Facilities
5.0
Facilities like hot water and Wi-Fi were lacking, and the common areas were not well-maintained.
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